Setting up a virtual organization with employees & associates working in different geographies

Lumiere Solutions is a research and consulting firm based in India that works with clients in areas of qualitative and quantitative marketing research, telephonic and online research and consulting. Lumiere uses a wide variety of tools to help companies from various industries better understand customer behavior and therefore improve their product development process.

Milind Soman the Director and COO of Lumiere Solutions chose GroupCamp to improve team productivity in a very fast-growing company.

"We are a virtual organization with employees & associates working in different geographies with variable work timings and a collaborative work model. As the team increased, it became difficult for us to track and monitor resource utilization and gauge time-effort contributions of individual team & its members. Using GroupCamp has helped us track utilisation and leverage efficiencies it helped improve. GroupCamp has helped us customise the usage to suit our workflow. Today we actually apply "management by measurement" principles using the twin criteria of time-effort utilisation using GroupCamp and monetary utilisation based on our home-grown algorithm for computing contributions. For Lumiere, GroupCamp is a virtual workdesk - a common repository of project & function artefacts as well as index of productivity measurement. "