Google G Suite Administrators: Install and Configure GroupCamp. Troubleshoot Apps Marketplace issues.
This article explains how Google G Suite administrators can install GroupCamp from the Apps Marketplace using the G Suite Admin console. Configure and troubleshoot your G Suite Marketplace issues.
Available FAQ articles for Google G Suite Administrators:
- Add GroupCamp from the G Suite Marketplace.
- How can I associate a G Suite domain to a GroupCamp Account.
- How to set up a Google G Suite domain in my account.
Troubleshoot your G Suite Apps Marketplace issues
- Verify the GroupCamp setup in the G Suite Admin console
- Delete and re-install everything
Sign into your G Suite Admin console. In the Apps menu, click on the Marketplace apps, then click on GroupCamp.
- GroupCamp app must be listed in your Marketplace apps.
- GroupCamp must be ON for everyone or ON for some organizations.
In the G Suite Admin console, click on the GroupCamp app.
Check that Data access is Granted.
Some customers told us that they had to re-grant Data access for this to be reflected in GroupCamp.
In your G Suite Admin console, go in the Security menu.
Verify that Enable API access is checked.
In the G Suite Admin console, go in the Users menu, search for the ID you have used in GroupCamp.
Check the user has the Super Admin role in your G Suite Admin console.
If you still encounter some difficulties, feel free to contact the GroupCamp support team.
Use the Remove App button.
To disconnect your G Suite domain, go in the G Suite application located in the Directory menu, then use the Delete menu.
Select your domain and click on the Delete button. Once you click on the button, your GroupCamp account will not be associated with your G Suite domain.
You can read this FAQ for guidance: Add GroupCamp from the G Suite Marketplace.
When you arrive to the Welcome to GroupCamp screen, enter your GroupCamp URL and click on the Associate button.
If you still encounter some difficulties, please contact the GroupCamp support team.