Account sign in issues. How to retrieve your username or your password.
This article explains how to retrieve your account information when you are facing issues signing into your account.
Please note that for security reasons GroupCamp does not send non-encrypted passwords by email.
If you have simply lost your password please refer to the relevant section further down this page
Please note that the user who has invited you to join a GroupCamp account can re-send the invitation email with instructions on how to sign in. This does not apply if you are the Owner and unique user of the account.
To recover your account and your username go to the www.groupcamp.com website, then click on the 'sign in' link in the top menu bar:
On the following screenshot, add your email address in the email field on the right then click on 'Send me the instructions by email'
You will then receive an email containing all the GroupCamp accounts associated with the provided email address. If the email mentions no associated GroupCamp account it means that you did not use the email address submitted in any GroupCamp account.
If the email contains an account URL, click on the link or copy the account web address in your browser:
Your are on the login page of your account
But you don't remember your ursername or password
Click on the link A problem signing into your account?
Click on send to receive instructions on how to reset your password.
Once you receive the email, click on the link (or paste it in your browser) to reset your password as shown:
Choose your new password then confirm it.
On the next screen you are either redirected to the account sign in page or you can click on the 'Sign in here' link at the bottom of the screen to be re-directed: