How to set up your internal user support
The Help Center icon in the Admin panel allows you to set up support for all users in your GroupCamp account.
Go in the Admin panel and click on the Help Center icon.
For Owners and Administrators, support is provided by GroupCamp or a GroupCamp partner.
For your colleagues and guests, you can select:
By default, the account owner provides support for users.
Select one or several administrators.
Select a management team. If the managment team is empty or deleted, the owner of the account will receive requests from support.
In the case you wish to use an alias or if you use an email support system
Customized message displayed when users are making a request on the Help Center link
You can add a message for each type of users
Contact the support team of GroupCamp
If checked, colleagues of your account can request the GroupCamp support team.
When a colleague clicks on the Help Center link in the top navigation bar, the following window will open up.
Requests coming from the Help Center are sent by email.