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Help Center : FAQ GroupCamp

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  • Billing and Payment
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Timelog

  • How do Time units work? How does conversion between days and hours work?
  • Can I hide this application from my customers? If I don't need Timelog, can I remove it from a project?
  • Why are time records limited to 999.9? How can I go beyond this limit?
  • Why is it that a time record can be entered in the future?
  • In the report generation section, in the select options what do the terms 'Not assigned to anyone', 'Records without project' and 'Records without category' ?
  • Why is it possible to enter negative time records or null time records?

How do Time units work? How does conversion between days and hours work?

Time units are pre-defined units for a project. You can choose to use either hours or days. If during the course of a project you decide to change the time unit, you need to update all of your past entries. 

Conversions between days and hours is based on the conversion rate set by Administrators within the account. The default conversion rate is 10 (1 day= 10 hours). Conversion rates are used when a report mixes records in days with records in hours (if for example a project is using hours and another project is using days).

 


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Can I hide this application from my customers? If I don't need Timelog, can I remove it from a project?

Yes, an Administrator can choose to hide this application from outside companies. You can also remove the application from a project.


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Why are time records limited to 999.9? How can I go beyond this limit?

This allows you to avoid common mistakes when entering a time record. To go beyond this limit you need to enter several time records.


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Why is it that a time record can be entered in the future?

This feature is helpful when you are using Timelog to bill a customer. You may need to enter a record but which is to be billed at a later date.


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In the report generation section, in the select options what do the terms 'Not assigned to anyone', 'Records without project' and 'Records without category' ?

The Timelog and Timesheet application allows you to enter a time record for a particular work item without associating it to a member of the project, or to a category. So those selections allow administrators and managers to generate reports for such records.

Please note that the ‘All' option includes records which are not associated with any member. 


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Why is it possible to enter negative time records or null time records?

A negative time record may be useful in certain cases, If you use Timelog to establish the amount of billable hours to a customer, you can use negative time records to adjust the total amount of work load being billed without changing the individual time records for the project.


Entering null time records can be useful in the following cases:


  • Communicating to a customer that he is not being charged for a particular work item
  • To indicate that a particular activity did not use up any workload
  • To keep a record of an activity which is to be billed at a later time.

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