Back to home
  • Home
  • Our products
    • GroupCamp Project
  • Why choose us
  • Blog
  • Who we are
  • Help Center
    • FAQ
      • General questions
      • Billing and Payment
      • GroupCamp User Interface Guidelines.
      • GroupCamp Project Plans
      • Profile
      • Personal User Settings
      • Admin Applications
        • Journal and Look&Feel
        • Users & Guests
        • Roles & Privileges
        • Global Settings
      • Applications in GroupCamp Project
        • Project List
        • Application Settings
        • Overview
        • Files
        • Tasks
        • Discussions
        • Milestones
        • Timelog
        • Wiki
      • Project Dashboard
        • Overview & Personal Dashboard
        • Files & Milestones
        • Tasks & Reports
        • Timesheet
      • Account Application for the owner
      • Google Apps
    • Video
Sign In English
  • English English
  • Česky Česky
  • Deutsch Deutsch
  • Español Español
  • Français Français
  • Italiano Italiano
  • 日本語 日本語
  • Nederlands Nederlands
  • Polski Polski
  • Português Português
  • Русский Русский
  • Română Română
  • Svenska Svenska
  • 简体中文 简体中文

Help Center : FAQ GroupCamp

Want to get in touch for an advice or a suggestion ?

Contact us

Categories

  • General questions
  • Billing and Payment
  • GroupCamp User Interface Guidelines.
  • GroupCamp Project Plans
  • Profile
  • Personal User Settings
  • Admin Applications
    • Journal and Look&Feel
    • Users & Guests
    • Roles & Privileges
    • Global Settings
  • Applications in GroupCamp Project
    • Project List
    • Application Settings
    • Overview
    • Files
    • Tasks
    • Discussions
    • Milestones
    • Timelog
    • Wiki
  • Project Dashboard
    • Overview & Personal Dashboard
    • Files & Milestones
    • Tasks & Reports
    • Timesheet
  • Account Application for the owner
  • Google Apps

Tasks

  • For given day, what is the exact time chosen for a particular due date?
  • What is the difference between an on-going list and a completed task list?
  • Can I import a task list from another project? What is a task list template? Can I import task lists from an Excel file?
  • What are the possible usage of user rights for the task applications?
  • What does « private » mean for a task list?
  • Do you have a video tutorial of the task application?
  • It seems that there can be a due date on a task which comes after the date set on the milestone linked to a task list. How is th
  • What are time estimates? How do I use them? How is the sum of time stimates calculated? Can I change the unit of time estimates?
  • How can I sort all tasks in a list?
  • What is the use of associating milestone to task lists?
  • What does the time icon on a task mean? Can I enter a time record for time spent on a task directly from the Task app?
  • What is the difference between a milestone and a due date in Tasks?
  • What are «Priority levels» in Tasks? How do I use them?
  • Why does my task list not appear in the « Task list » screen?
  • Can I assign a task to a company?
  • Can I prevent email notifications from being sent out in the Tasks application?

For given day, what is the exact time chosen for a particular due date?

A due date is due as from the first hour of that day. If you set a due date to the 14th of January, the task will be treated as late as from the 14th of January at 23h01 (11:00PM) in the time zone of the user.


Back to top

What is the difference between an on-going list and a completed task list?

An on-going task list has at least one task which has not been completed whereas all tasks of a completed task list have been marked as completed.

If you add a task to a completed task list, the task list will automatically become an on-going list.


Back to top

Can I import a task list from another project? What is a task list template? Can I import task lists from an Excel file?

Yes.

Users can import task lists either:L'import d'une liste de tâches est possible soit :

  • from another project
  • or from an Excel file

If your user rghts allow you to do do, click on 'Import' in the Tasks application.

The import command is based on user rights settings for task lists. (Please see also Project settings)

Importing task lists allows you to easily breakdown projects when they become too significant into smaller projects.

You can also use the import command to define templates for example for customer projects for which you will always use the same task list template. This will allow you esily re-use existing task lists instead of creating them all over again.(See also Project templates)

Importing task lists from an Excel file

Imported tasks are added to the current task list.

You can import comments to be attached to a task.

The Excel file should have the following format: tasks description in the first column. Comments are in the second column.


Back to top

What are the possible usage of user rights for the task applications?

We have described below examples of how you can assign specific rights to specific users based on their roles:

If in a project you do not want your customers to be active in terms of content edition (adding tasks, uploading files) but only have visual access to the project content, you can grant addition and edition rights to users of the Primary Company only.

You may also want users of an outside company to be able to do more. You can allow them for example to edit tasks without being able to delete them.

Of course you can always grant the same permissions to users of the Primary Company and those of outside companies. To be able to do that, choose ‘All members’ in assigning user rights for each feature.

Please note also that you can decide to grant permissions within your company only to Managers and not to every user. For example, in a given project, the creation of task lists can be reserved only for Managers and not every regular user. This can help in preventing your project from having too many lists.


Back to top

What does « private » mean for a task list?

If you are collaborating among multiple companies on a project, you may need to keep some task lists from being seen from outside companies and share them only with internal teams.

See also Private Objects.


Back to top

Do you have a video tutorial of the task application?

Yes. Please click on the following link for a video tutorial of Tasks.


Back to top

It seems that there can be a due date on a task which comes after the date set on the milestone linked to a task list. How is th

The reason why this is allowed is because you can come across cases when a task is postponed without having to change the deadline for the whole task list.


Back to top

What are time estimates? How do I use them? How is the sum of time stimates calculated? Can I change the unit of time estimates?

Time estimates are a way of estimating the workload of a project per task list or per task priority level.

Please note that the time estimates feature is optional in a task list. To enable or disable a feature please refer to Enabling an optional feature.

Please note that the sum of time estimates is calculated for a task list whenever that task list is displayed. The sum is not stored on our servers. The sum of times estimâtes for a task list does not take into account completed tasks in that list.

The unit of time used for times estimates is the unit defined for the whole project. The same unit is therefore used for the Timelog application for time records.

Please note that if you change the time unit, the previous time estimated will not be converted. The time unit is only an indication to users.


Back to top

How can I sort all tasks in a list?

Yes. You can create a task list and sort all tasks within that list especially if you wish to indicate which task to tackle first.

To sort tasks within a list, click on the cross icon in the list of buttons which appear when hovering on a task. Then drag and drop to the desired position.

icons


Back to top

What is the use of associating milestone to task lists?

This feature allows aIl members to have a clear indication of upcoming deadlines. If the date associated to a milestone is updated all associated task lists will be updated.


Back to top

What does the time icon on a task mean? Can I enter a time record for time spent on a task directly from the Task app?

You can record time spent on a task directly from the Tasks application.

The sum of time spent on a task will be displayed next to the time icon.

To be able to do that, you need to enable the Tasks setting "Time record entries" in the Settings page. When creating new lists you need to enable the 'Record for time spent' option.

To edit selections and export reports, please use the Timelog application. 


Back to top

What is the difference between a milestone and a due date in Tasks?

You apply a milestone to task list. Due dates are set on tasks.


Back to top

What are «Priority levels» in Tasks? How do I use them?

The «Priority» feature in Tasks is optional. To enable or disable «Priority», please refer to Enabling an optional feature.

Priority levels allow you to cross-reference your tasks within a project by adding a criteria when creating a task. You can then have a consloidated view of all your tasks based on this criteria. and therefore providing you with a new perspective to consolidate data on your on-going project. Below are examples of how you can use priority levels to better manage your project:

  1. Setting Priority levels on tasks

    To set priority levels, click on «Priority management» and create for example 3 levels of priority: P1, P2 and P3. The View «tasks by priority» will provide you wilth a consolidated view of your tasks lists sorted by priority level

  2. Grouping task lists by activity type or team

    If you want to have a consolidated view per rôle or team, you can use priority levels to cross reference your tasks by adding the following criteria : Design, Tests, Packaging, IT

  3. Managing «New Feature Requests» :

    When your main activity is developing new products and services, you are contantly receiving a flow of eature requests from customers.

    For example within GroupCamp we have a task list per application : Files Application, Tasks applications, and so on. For each tasks within those task lists we use a priority to indicate whether the status of the request : Rejected, Accepted, Urgent, TBS (To Be Studied)


Back to top

Why does my task list not appear in the « Task list » screen?

There are two possible reasons for this:

  1. Your task list has been deleted by another user
  2. It is now in the "Details of completed task lists" section

Back to top

Can I assign a task to a company?

When you assign a task to a company all users of the copany who are present in the project receive a notification for the assignment.

The task is highlighted when the user is in the Task application or in the Overview app.

You can use this feature for instance when asking to all members of a partner company to take into account a task if you do not know who to assign it to within that company.


Back to top

Can I prevent email notifications from being sent out in the Tasks application?

Yes, there is an application setting which allows you to disable email notification.


Back to top

GroupCamp

  • GroupCamp Project
  • Contact
  • Support
  • Project Case Studies
  • Site map
  • Video Learning Center
  • Announcements

More on on-demand SaaS

  • Online Collaboration Software User Group (Linkedin)
  • Collaborate and Manage Projects with GroupCamp (GetApp.com)
  • GroupCamp Software TV Channel for video tutorials
Tweet

Follow us

Programs

Online collaboration software- web applications
Online collaboration software
  • Our sites :
  • US
  • Brasil
  • Česká republika
  • Deutschland
  • España
  • France
  • Italia
  • Nederland
  • Россия
  • Polska
  • România
  • Sverige
  • 中国
  • 日本

  • Terms of Service
  • Billing & Payment
  • Privacy Policy
  • Third Party Services Agreement
  • Security statement
© 2013 GroupCamp - All trademarks, logos and images are the property of their respective owners