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Help Center : FAQ GroupCamp

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  • Google Apps

Google Apps

  • How can I have all due dates of a project in a Google Apps Google Calendar
  • Can I access multiple GroupCamp accounts with the Gmail contextual gadget ?
  • The Gmail gadget does not work. I cannot access the ‘New task' tab.
  • How can I attach additional GroupCamp accounts to my Google Apps domain ?
  • We are using GroupCamp Project in Russian and the Gmail contextual gadget is not displayed
  • I have added my Google Apps ID to my existing GroupCamp account but I am not receiving email notifications on my Google Apps email
  • The Gmail Gadget does not work in Internet Explorer 7 or 8
  • The installation could not go through. Do I need to enable Federated login for single sign on ?
  • I already have a GroupCamp account. How do I attach my Google Apps domain to my GroupCamp Account ?
  • I want to link to an Google Docs file. I am not the author of the file. The sharing setting is set to all users of the domain but I can’t seem to find it.
  • I already have a GroupCamp account but cannot access my GroupCamp projects using the Universal Navigation bar. How do I ‘migrate’ my existing GroupCamp ID to use my Google Apps ID ?
  • How can I easily add users from my Google Apps domain ?
  • How do I add GroupCamp offerings from the Google Apps Marketplace (example GroupCamp Project) to my Google Apps domain ?
  • When I create a Google Docs file from GroupCamp Project, can all users of my Google Apps domain access the file ? I linked to a file in my Google Apps domain, can every project member access the file?
  • I have granted access to Mail data from my Google Apps domain but the contextual gadget displays an error message
  • My installation does not work ? I have an error message ‘Your domain does not grant access to user data. How do I verify that an app is properly installed?"

How can I have all due dates of a project in a Google Apps Google Calendar


The way GroupCamp Project’s Google Calendar works is that every account user can choose to have his or her assigned tasks synced with their Google Calendar. This prevents a user from being drowned in tasks which are not relevant for that user. It also leaves the choice and decision to each user to decide whether they want their tasks to be present in their Google Calendar.

A project manager could however decide to have all tasks of a project in a Google Calendar. The best way to achieve that is to create a specific Google Calendar. This can be done in the personal settings directly from the Calendar menu. This calendar can be dedicated to a project or to the whole account(which comes close to being a shared company calendar, in the example below 'GroupCamp Shared cal').
 


Once the calendar is created, go to the Google Calendar settings and share the calendar with your colleagues:
 
 
Click on Shared:Edit Settings to make sure it is not public but shared with selected users of your domain. You can also assign advanced rights to specific users.
 

 
Once the calendar is shared every GroupCamp account user will be able to sync with it in their Calendar.
 
 
This means that every time tasks and milestones are created with a due date by a user who is in sync with a calendar, it will be visible in the shared calendar. In the Google Calendar interface make sure you click on the selected calendar on the left to view its contents (you can also choose a specific color for that calendar):
 
 
 
You can also add the iCalendar feed of the calendar in your smartphone to receive notifications.

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Can I access multiple GroupCamp accounts with the Gmail contextual gadget ?

Yes in the upper right corner of the gmail contextual gadget, if you have grouped your GroupCamp accounts, you can switch accounts within the same contextual gadget


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The Gmail gadget does not work. I cannot access the ‘New task' tab.

There are several steps to follow in order to solve Gmail contextual gadget issues. First of all, please note that the Google Apps administrator needs to grants access to Mail information.

To be able to use the Gmail gadget, please check that you can sign into a GroupCamp account using your google apps ID. Then make sure that you were invited to participate in at least one project.

IMPORTANT NOTICE: The Gmail gadget works by communications between GroupCamp and Google. When a domain is attached to GroupCamp or when a new user has been added please note that there can be significant delay for the gadget to take changes into account.

For expert users: one way provided by Google to update your Gmail gadget is to ad the &nogadgetcache=1 parameter in your Gmail URL as follows:

https://mail.google.com/mail/?shva=1&nogadgetcache=1#inbox


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How can I attach additional GroupCamp accounts to my Google Apps domain ?

If you own multiple GroupCamp accounts, you can attach additional accounts to your Google Apps domain by going to the setting page for the GroupCamp application in the Control Panel.

Click on the Additional Setup link. When you are directed to the GroupCamp set up page, choose the ‘I already have a GroupCamp accout link’.

additional setup link


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We are using GroupCamp Project in Russian and the Gmail contextual gadget is not displayed

Please note that the Gmail contextual gadget will not be displayed when the body or subject contains Russian characters. This is a Google limitation.


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I have added my Google Apps ID to my existing GroupCamp account but I am not receiving email notifications on my Google Apps email

If you are an existing GroupCamp user who has added your Google Apps ID, please note that we will still send email notifications to your primary email provided in your ‘My Details’ page. If you want to receive email notifications on your Google Apps email, please change your primary email address.


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The Gmail Gadget does not work in Internet Explorer 7 or 8

Please note that the Gmail gadget for GroupCamp Project is not supported in Internet Explorer 7.

If you are using Internet Explorer 8 please make sure you make the following changes in your Internet Oprions Security settings:

To enable cookies in Internet Explorer 8:

  1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Startbutton > Settings > Control Panel).
  2. Double-click the Internet Options icon.
  3. Select the Privacy tab.
  4. Click Advanced.
  5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
  6. Select the "Accept" or "Prompt" option under "First-party Cookies."
  7. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
  8. In the Internet Options window, click OK to exit.

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The installation could not go through. Do I need to enable Federated login for single sign on ?

You need to enable federated login for GroupCamp to allow you to use our applications with your Google Apps credentials. If the set up of the GroupCamp did not go through properly this is one of the most common explanations.

To enable federated login, go to the Administrator Control Panel. Under the Advanced Tools tab, you will find the federated login for SSO on the Authentication section

http://www.google.com/a/cpanel/<your-domain>/SetupIdp

Administrator Control Panel

Click on Federated login using Open ID and make sure the option is enabled :

Federated login using Open ID


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I already have a GroupCamp account. How do I attach my Google Apps domain to my GroupCamp Account ?

To add an existing account, follow the installation steps described above up to the GroupCamp setup page.

Setting up your free account

If you already have an account, click on ‘I already have a GroupCamp account and I want to link it to my Google Apps Account’ on the right hand side of the set up screen.

Sign into your existing GroupCamp account (with your GroupCamp regular username and password). You will then be directed to the Google Apps Dashboard to enable the app.

Link your GroupCamp account


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I want to link to an Google Docs file. I am not the author of the file. The sharing setting is set to all users of the domain but I can’t seem to find it.

Please note that in the current version of the Google Docs search API we can only display shared files which have been previously read or edited by you. This issue has been reported to Google.


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I already have a GroupCamp account but cannot access my GroupCamp projects using the Universal Navigation bar. How do I ‘migrate’ my existing GroupCamp ID to use my Google Apps ID ?

If you already have a GroupCamp account and want to use GroupCamp Project with Google Apps, please add your Google Apps identity by going to the My Details page.

Click on the ‘Manage my Google credentials’ link then click on Add a Google Apps account.


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How can I easily add users from my Google Apps domain ?

If your GroupCamp account is properly attached to your Google Apps domain, you will have a link to add users from your Google Apps domain in all user management screens.. For example, in the members tab within a project, by clicking on the ‘New user’ button the pop up window will allow you to provision users directly from your Google Apps domain (if they are not already in the GroupCamp account):

Add a new user

Please note that this is not recommended for users who already have a GroupCamp identity since this would create double entries. We recommend that such users add the Google Apps identity by going to their 'My Details' page.


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How do I add GroupCamp offerings from the Google Apps Marketplace (example GroupCamp Project) to my Google Apps domain ?

Go to the Google Apps Marketplace at https://www.google.com/enterprise/marketplace/?pli=1

Look for your GroupCamp listing using the search field or under the relevant category (for example GroupCamp Project under the Project management category).

Choose GroupCamp Project

On the listing page for the GroupCamp offering click on the ‘Add it Now’ Button then add your Google Apps domain.

NB : Please note that you need to be the administrator of your Google Apps Domain.
The installation of a GroupCamp offering requires 4 steps.

Terms and conditions

To add a GroupCamp offering you will be required to set up an account during step 2 of the installation.

set up an account

Please note that you are automatically logged in with your Google Apps credentials which you will be able to access your GroupCamp account.
You may also be required to authorize access to your Google Apps information by GroupCamp

authorize access to your Google Apps

Setting up your free account

Once your GroupCamp account has been created you will be required to enable the GroupCamp application within your domain (Step 3).

By clicking on ‘Complete this installation in the Google Apps Control Panel’ you will be directed step 3 of the installation process :

By clicking on 'Enable App now', you will be directed to the GroupCamp application settings in the Administrator control panel.

 

 

Please note that if you choose to enable the app later, you will not be able to properly use GroupCamp applications with Google Apps. To enable the GroupCamp App, go to the Administrator section of your Google Apps domain (click on ‘Manage this domain’ in Gmail) then click on the application on the main ‘Dashboard’ page.

 

To complete the installation enable the application :

Please note that there might be a delay before the app appears in the Google Apps universal navigation bar.


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When I create a Google Docs file from GroupCamp Project, can all users of my Google Apps domain access the file ? I linked to a file in my Google Apps domain, can every project member access the file?

When a Google Docs file is created from a GroupCamp project, the file can be accessed by all users of the domain. This makes it easier for project members of the domain to collaborate. You can change the sharing setting for the file by going to Google Docs then click on ‘Sharing Settings’ Under the ‘share’ menu button.

When linking to an existing Google Docs file the sharing setting is displayed next to the file. Please check that the sharing setting matches all members of your project (in particular if a file is shared within your Google Apps domain, members of a GroupCamp Project outside your company will not have access to the file).


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I have granted access to Mail data from my Google Apps domain but the contextual gadget displays an error message

Once the Google Apps administrator has granted access to the mail application, there can be a significant delay before the gadget is updated.

Please make sure that you can sign into your GroupCamp account using your Google Apps ID and check whether you have access to at least one project in the account.

Please note also that the Gmail gadget only works on intial emails and not on replies (subjects and bodies of email replies cannot be retrieved). This is intended by design (by Google).


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My installation does not work ? I have an error message ‘Your domain does not grant access to user data. How do I verify that an app is properly installed?"

In the Dashboard tab of the Administrator control panel, the app needs to be listed as enabled. A diabled app is listed as ‘Not active’ with the ‘Enable Service’ link enabled

Google Apps Marketplace

The applications needs access to your domain data to work properly. If such an access is not granted a message will be displayed underneath the application listing in the Dashboard panel

An application can be enabled but with no granted access to user data. In the settings page for the app, you must grant access to the GroupCamp app in the Data access section (see example for User provisioning in the example below)

user provisioning


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