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Help Center : FAQ GroupCamp

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  • Google Apps

Users & Guests (Admin Apps). User list.

  • What is the difference between a user and a guest ?
  • How do I invite a person to join my Account? Why do email invitations to new users expire?
  • How can I change the Company of a user? If I change the Company associated with a user, I need to re-assign the user to his or her projects. Why is that?
  • Can a user belong to more than one company?
  • When I delete a user, the latter remains visible in some GroupCamp Project applications. Why is that?
  • What differences are there between the “Members” tab in a project, the "Users" tab on the User Personal page and the "Members" tab in the Admin section?
  • Can an Administrator see all the users present in an account?
  • Can a Manager see all the users and guests of an account?
  • Does a user see all the users present in an account?
  • How do I add users from my Google Apps Domain ?

What is the difference between a user and a guest ?

Users are from your company. They can be made administrators for the account.

Guests are from outside companies. When adding a guest you will be asked to provide the company. This information is then useful in controling who can view private objects and in application settings(example to decide if guests are allowed to delete files).
In the Admin section, use the Users app to invite users and the Guests app to invite guests.
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How do I invite a person to join my Account? Why do email invitations to new users expire?

You can invite people to join either from the Users or Guests app in the Admin section or from the Members tab in a project.

The New user button allows you to provide the email plus first and last name of a new user. That person will receive an email notification to sign into your account. You will be notified by email when that user signs in.

Note : If you have already added that person to your projects, you can readility start assigning taks to the user and share files wilth email notifications. The inivited user can start participating by for instance replying to email notifications

Expired invitations

For security reasons, the email invitations you send out will expire. You will be notified and be requested to send out a new invitation.

Inviting users from your Google Apps domain.

If you have added a GroupCamp offering to your Google Apps domain, you can easily add users from your domain. They will be able to use their Google Apps ID to sign in. Please refer to the Google Apps section of the FAQ.

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How can I change the Company of a user? If I change the Company associated with a user, I need to re-assign the user to his or her projects. Why is that?

Only an Administrator can change the Company of a guest. Using the Guests tab (Admin) or Members tab (within a project). In the Guests tab select the user and a Company tab will be displayed. Click on the tab to change the name of the company

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Can a user belong to more than one company?

No. A user belongs to one company. If the same user needs to appear in different companies for the same project (which would be quite peculiar), two distinct usernames need to be created for that user.

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When I delete a user, the latter remains visible in some GroupCamp Project applications. Why is that?

This is done on purpose It allows you to keep track of the actions carried out by a user even when that user is no longer present within the account. For instance it allows you to see all files uploaded by that user. You can easily filter all tasks assigned to a user who is no longer in an account and reassign all of his or her tasks.

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What differences are there between the “Members” tab in a project, the "Users" tab on the User Personal page and the "Members" tab in the Admin section?

The list of members (users and guests) present in a project is available under the Members tab within each project. The users tab in the cross-project view shows a list of all users in your company. The Members tab in the admin section contains a list of all administrators in the account, therefore including the owner of the account.

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Can an Administrator see all the users present in an account?

Yes. An administrator can see, add or edit all users and companies in an account. The only user who cannot be edited by an administrator is the Owner of the account.

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Can a Manager see all the users and guests of an account?

No, if an Administrator has granted the right to the Manager of a project, he or she can then view and edit the members (users and guests) of a given project.

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Does a user see all the users present in an account?

A user can access the user list of his or her company on the personal page and the Member list for all projects in which the user is present.

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How do I add users from my Google Apps Domain ?

Please see Google Apps section.

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