Managing our client projects has become much easier and our clients are now active participants in their projects.
Alento is a digital marketing company based in Poland. Alento’s staff is a virtual team based in various offices across the country. Alento uses cloud-based services and applications to allow the various team to collaborate on client projects from their respective locations.
As an interactive agency, Alento provides online public relations services, social media, branding, web development and marketing services. Alento’s main requirement was to improve customer satisfaction by allowing clients to have a more active role in their projects. By rolling out GroupCamp Project, Atento was able to monitor the schedule of their client projects and their budgets by allowing the various team to record time spent on each project. This has also allowed Alento to track the budget of each client project.
“Thanks to GroupCamp managing our client projects has become much easier. We have managed to maintain a consistent set of project specifications that is shared across our company makes the team consists of people from different parts of the country. The result is shorter lead times and greater availability of company resources due to a significant increase in productivity. Also, our clients are now active participants in their projects and this has helped us better integrate customer requirements and feedback in our process,” said Piotr Szlązak, Alento's CEO.